HD2.ai (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1) Information We Collect
a) Information You Provide
We may collect the following personal data that you provide to us:
- Name
- Email address
- Contact details
- Messages or content you submit
- Account-related information
b. Automatically Collected Information
When you visit the Site, we may collect:
- IP address
- Browser and device type
- Pages visited and usage data
- Approximate location (country/region)
This data is collected using cookies and similar technologies.
2) How We Use Your Information
We use your information to:
- Provide and operate the Services
- Communicate with you
- Improve functionality and performance
- Maintain security and prevent misuse
- Comply with legal obligations
We do not sell your personal data.
3) Legal Basis for Processing (UK GDPR)
We process personal data under the following lawful bases:
- Contractual necessity
- Legitimate interests
- Legal obligations
- Consent (where required)
4) Cookies
We use cookies to:
- Enable core site functionalityAnalyse
- usage and improve performance
You can control cookies through your browser settings.
5) Data Sharing
We may share data only with:
- Trusted service providers acting on our instructions
- Legal authorities where required by law
- Professional advisers (e.g., legal, security)
We never sell or rent personal data.
6) Data Storage & Security
We implement appropriate technical and organisational measures to protect personal data. However, no system is completely secure.
7) Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal obligations.
8) Your Rights (UK & EEA Users)
You have the right to
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us using the details below.
9) International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place.
10) Children’s Data
Our Services are not intended for children under 13. We do not knowingly collect data from children.
11) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
12) Contact & Data Protection Enquiries
For privacy-related enquiries or data requests:
- Email: support@hd2.ai
If you believe your data rights have been infringed, you may also contact the UK Information Commissioner’s Office (ICO).
